Remote Support Services
Our remote support center is ideal for small and medium computer repair companies. We provide the first level support to your customers thus reducing your costs incurred with onsite visits.
We have different options for startups and established computer repair shops. If your are just starting your business or are freelancing as computer support agent, we have an option of charging you per support session. If you are already an established computer repair business owner then you have the option to pay a monthly fee, no matter how many remote support sessions.
Businesses get these benefits:
- Professional phone support by certified agents, greeted with your companies name.
- Unique toll-free number for your business (This is available only for US & Canada customers)
- Remote support by professional support agents with high closure rates.
- Remote Support Sessions are branded with your company logo.
- End user never know of any third party involvement.
- Flexible pricing options, for startups and established businesses.
To discuss how Virtu’s remote support services can benefit your business today, and to discuss if RIM is appropriate for your own business needs, please contact us via this simple form or call us at +91 (44) 4214 0293.
Remote Support Service Benefits
Remote support by professional support agents with high closure rates.